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Store CX Leader: Omnichannel & Customer Excellence

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Jobless
Full Time position
Listed on 2026-08-10
Job specializations:
  • Retail
    Retail & Store Manager
  • Management
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 42000 - 52000 GBP Yearly GBP 42000.00 52000.00 YEAR
Job Description & How to Apply Below
Location: Newcastle upon Tyne

Zara UK & Ireland seeks a Customer Experience Manager (Store-based) to lead customer experience across all channels, drive store sales, and ensure a seamless in-store and online journey. You will develop strategies, oversee payroll/ER processes, and train teams to deliver outstanding service while maintaining store standards and security.

The role requires full-time availability, including evenings and weekends, reporting to the Store Director/General Manager, and close collaboration with

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