Management, Customer Service Rep

Management Opportunities
- Across Newcastle About this role

• The Killingworth Centre, Killingworth
• Permanent
• 5 over 7 days. 6am - 10pm
• Job reference: 859

We've highlighted below some of our standard Rewards & Benefits that our colleagues receive. Please note, some roles come with additional benefits such as bonus, company car allowance etc. you'll find further details where applicable in our adverts, or you can speak to someone in our resourcing team for more information.

The Killingworth Centre, Killingworth, United Kingdom, NE12 6YT
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As you can imagine, Morrisons is a busy place to be. There’s lots going on - processes, changes, new initiatives, different ways of working. And that’s just on a Monday morning. It means there’s a lot to learn. But learning isn’t just about understanding what’s involved in day-to-day workloads. It’s also about growing and developing in your career, too. That’s why we’ve made sure that learning and development is at the heart of our business.

We’re here to make sure everyone has everything they need to be their best - and to go as far as they want.

We're proud to have a diverse group of colleagues working here. We want everyone to feel valued in an environment where we promote respect, where they feel a sense of belonging, and feel celebrated as individuals. These are the moments that matter to them - and they matter to us, too. Everyone is welcome to get involved in our Ethnic Diversity, Ability, LGBTQ+, Women, and Family & Carers work streams, too.

They’re designed to help us better reflect our customers, colleagues, and communities so we can become an even more inclusive business. As a business, we love bringing people together. And we think it’s one of the biggest reasons to be part of our team.

We've outlined below what our typical processlooks like,this can vary slightly depending upon the role or team you've applied for.

Our goal is to provide a positive and accessible experience for all applicants, ensuring everyone has the support they need to showcasetheir best selves.

Our resourcing team are on hand to help with any questions about your application and you can reach them by e-mailing  .

1

Once you've found a role that’s right for you, you can apply via this site. If it’s your first time applying with us then we’ll need all your essential information and we might ask you to upload your most recent CV. If you’ve applied for roles with us before then we should recognise you and you won’t need to share these details again, unless something has changed that you need to update us on.

2

For some of our stores and site roles, if you’ve been successful with your application we might just e-mail and ask you to book a slot for your interview. For other roles our resourcing team will get in touch with you to find out a bit more about you and why you applied. They’ll also answer any questions you might have about us and the role.

After all, it’s a two way process!

3

Our interviews are typically face to face but can sometimes be virtual. Don’t worry, we’ll advise either way.

Your interview can differ depending on the role or team.

Part of the interview may include some competency questions against our Ways of Working (listed below).

4

With some of our roles there might be a second interveiw. This tends to be for roles in our Head Office and some salaried positions across our stores and sites. As part of this second stage, we might ask you to complete a task, such as a SWOT analysis or something similar, and present it back during the interview. This helps us understand your approach and thinking about the role.

5

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