Optical Assistant

Salary: £25,500 per annum (depending on experience)
Hours:
Full time | 37.5 hours per week
Days: 5 days a week
Location:
Newcastle Upon Tyne

We’re working with a well-established, family-run independent optical group in Newcastle upon Tyne, who are looking to welcome a friendly, confident and customer-focused Optical Assistant to their team.

With a proud history spanning three generations, this independent group has built a fantastic reputation for delivering high-quality eyecare and creating lasting relationships with its patients.

This is a lovely opportunity to join a close-knit, supportive team where you’re treated as an individual, your contribution is genuinely valued, and providing a personal, professional service always comes first.

Ideally looking for a minimum of 12 months’ experience working within optics.

• Salary of £25,500 per annum
• Alternate Saturdays
• No Sundays or late evenings
• 28 days’ annual leave
• Christmas bonus
• Free pair of glasses
• Excellent public transport links and nearby parking
• Genuine opportunities for career development, whether that’s progressing into management or exploring the clinical side of optics

• Welcoming patients and creating a friendly, professional experience
• Assisting customers with frame selection and offering personalised advice
• Supporting dispensing and day-to-day optical duties
• Helping with appointments, collections and general practice administration
• Building lasting relationships with patients and ensuring they feel genuinely looked after
• Working closely with the wider team to maintain the practice’s excellent reputation

• Warm, approachable and genuinely passionate about customer care
• Confident, proactive and comfortable working as part of a small team
• Able to hit the ground running with their existing optical knowledge
• Committed to providing a quality service rather than a rushed, sales-driven experience
• Keen to build relationships with patients and become a valued member of the practice
• Open to developing their skills and potentially progressing their career