Customer Acquisition Executive

We are looking for a motivated and detail‑focused Customer Acquisition Executive to join our growing Customer Acquisition Team. This is an exciting opportunity to be part of a fast‑paced and forward‑thinking team, dedicated to providing new customers with a seamless experience from first enquiry through to onboarding.

At NWH, we’re on a mission to change the way people think about waste. We’re a family‑owned business with strong values, where our people are at the heart of everything we do.

As a Customer Acquisition Executive, you will:

• Handle all inbound sales enquiries from a wide range of customers, each with bespoke requirements.
• Ensure customers receive exceptional service and a smooth onboarding journey.
• Work closely with the Marketing and Sales functions to drive new business opportunities.
• Take responsibility for delivering against Customer Acquisition Team KPIs.
• Use technology and CRM tools to drive efficiency and manage customer communications.
• Support team development by sharing knowledge and contributing to training initiatives.

We’re seeking someone who can demonstrate strong sales performance and excellent customer service skills. You’ll bring:

• Proven experience in a customer‑facing or sales‑focused role.
• Exceptional organisational skills and a positive, proactive attitude.
• Confidence in using Microsoft Office 365 (experience with Dynamics CRM is advantageous).
• Previous experience in the Waste and Recycling industry (desirable).

• Weekly pay with a competitive salary plus OTE.
• Full training and development provided.
• Career progression opportunities within the business.
• Employee Benefit Scheme.
• Be part of a company committed to safety, sustainability, and supporting its people.

The NWH Group is one of the UK’s leading recycling and waste management businesses with a mission to change our industry for the benefit of the planet.

As a progressive, second‑generation family business, we provide essential waste management services to the industrial, commercial, and construction industries. Our team of over 350 employees operates across ten sites in Scotland and North East England.

The NWH Group is an equal opportunities employer. We value people as individuals with diverse opinions, cultures, lifestyles, and circumstances. All employees are covered by this policy, and it applies to all areas of employment including recruitment, selection, training, deployment, career development, and promotion. These areas are monitored, and policies and practices are amended if necessary to ensure that no unfair or unlawful discrimination, intentional, unintentional, direct or indirect, overt or latent exists.