Portfolio Business Development Representative

Job Description

The Portfolio Business Development Representative is responsible for signing new and additional products with existing clients to increase return on investment for customers and to grow our value proposition, turnover, and profits. They present offers and make sales to win new small‑to‑medium sized Elavon customers via telephone or mail while supporting customer database maintenance processes.

You will be at the forefront of driving adoption and revenue growth with our existing customers. Your role will involve hunting new opportunities and identifying high‑value customer opportunities within a specific geography and portfolio. In some cases you will work with Customer Account Managers, partnering to deliver upsell and cross‑sell solutions. You will engage with customers to understand their needs and align our portfolio of products to add the most value.

In this role you will be expected to execute effective campaign strategies across a customer portfolio and own the full‑cycle sales engagement plan for cross‑selling and upselling products, from identifying qualified leads to revenue realization. In partnership with Account Managers, you will identify and drive opportunity win plans for existing customers, understand detailed business drivers in your forecast, and focus on the best opportunities that maximize your ability to hit revenue goals.

You will maintain an in-depth knowledge of our product portfolio and understand our competitors’ products. By driving the adoption of our products, you will play a pivotal role in propelling company revenue growth while helping customers.

• Identify cross‑sell and upsell opportunities within existing accounts with the help of Account Managers, understand their needs, and build trusted relationships to execute sales.
• Expand and exceed your goals within your designated portfolio.
• Present compelling proposals, define pricing models, negotiate, and sign cross‑sell and upsell deals.
• Own the full sales cycle from contract to revenue realization, ensuring all signed opportunities go live and ramp according to plan.
• Track, analyze, and create reports on opportunity activity, particularly on cross‑sell, upsell, and migration processes using internal CRM tools (Salesforce).

• Fluent in the English language.
• High school diploma or equivalent; previous sales experience.
• Telephone sales experience as a Telesales Agent or equivalent.
• Self‑starter who enjoys searching for new business opportunities and building strong customer and internal team relationships.
• Experience selling payments and delivering cross‑sell campaigns.
• Comfortable driving revenue growth and product adoption to exceed program revenue and pipeline targets.
• Ability to work independently and as part of a team.
• Strong analytical skills with experience in data analysis tools and CRM tools (e.g., Salesforce).
• Excellent communication, presentation, and interpersonal skills.

This role requires working from a U.S. Bank location three (3) or more days per week.

• Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.
• Performance‑based incentives for eligible employees, awarded through transparent, objective criteria that recognize both individual and company performance.
• Inclusive and equitable benefits accessible to all employees, focused around our three main pillars of financial wellbeing, health, and wellness.
• Continuous development opportunities, including training, education support, and career progression pathways based on inclusive and transparent criteria.
• Employee recognition programs that celebrate achievements and milestones for all.