Sales Assistant

Contract and Compensation

Contract:

16 hours per week.

Location:

Eldon Square, Newcastle.

Salary: £13.24 per hour.

On‑target earnings (OTE) 1st year: £11,468.11.

• Bonus scheme and regular incentives.
• 28 days holiday including bank holidays, increasing to 33 days after two years of service (pro rata).
• Extra paid day off for your birthday.
• Holiday entitlement grows further every five years.
• Generous colleague discounts.
• Recognised qualifications, study support and clear career progression.
• Wellbeing support and employee & family counselling with the Retail Trust.
• Contributory pension and life assurance.
• Enhanced maternity and paternity packages, plus a return‑to‑work bonus.
• Charity initiatives to support causes close to your heart.

• Sell diamonds, jewellery and watches, creating memorable experiences for customers.
• Demonstrate thorough product knowledge and communicate product benefits.
• Listen to customer needs and help them find the perfect item for their occasion.
• Maintain high standards of merchandising and store presentation.
• Accept accountability for sales performance and store targets.

• Passionate about customer experience with a down‑to‑earth approach.
• Excellent listening and communication skills, honest and open with customers.
• Driven to turn everyday moments into extraordinary ones.
• Attention to detail and an eye for what good looks like.
• Experience with merchandising is desirable; training provided otherwise.
• Positive, team‑oriented attitude, aligned with the company values.