Sales Consultant

Location: On site / Newcastle upon Tyne, UK
job type: Permanent / Full-time
Sector and subsector: Engineering | General
Annual Salary range:from £ 32,500.00 to £ 37,500.00

CONTRACT TYPE:
Permanent

HOURS OF WORK: 40 hours per week, Mon-Fri

LOCATION:
Hybrid working – between home and Newcastle office

BENEFITS:
Employee assistance programme, Westfield Health Scheme, Cycle to work scheme

CLOSING DATE: 6th July 2026

A vacancy has arisen for a Sales Consultant to join our team within our Waste Management Services contract within Hargreaves Industrial Services.

The Sales Consultant will play a key role in supporting revenue generation, customer retention, and new business acquisition—particularly within Tier 3 accounts. The role supports the wider commercial team and works closely with the Business Development Manager, including occasional client visits to build relationships and support deal progression.

The purpose of the role is to maximise customer attraction, retention, divisional revenue, and profitability by delivering excellent customer service across all tiers while actively hunting and converting new business opportunities, particularly within Tier 3 customers.

• Proactively generate new business opportunities, with a strong focus on Tier 3 “hunting” activity
• Support the management and growth of existing customer accounts across all tiers through high-quality service delivery
• Act as a primary point of contact for nominated customers, ensuring strong relationship management
• Provide desk-based sales support while accompanying the BDM on selected client visits when required
• Handle inbound and outbound sales activity, including lead generation, follow-ups, and pipeline management
• Ensure all customer interactions are accurate, compliant, and commercially sound
• Process and fulfil customer orders efficiently and within agreed timelines
• Resolve customer enquiries and complaints promptly, escalating where necessary
• Prepare quotes, proposals, presentations, and contracts for both internal and external stakeholders
• Increase both existing and new business sales
• Be the primary point of contact for nominated customer related enquiries
• Fulfil orders in a timely and efficient manner
• Field customer enquiries, resolve any customer complaints and escalating when required
• Prepare presentations, proposals, and sales contracts to be delivered to internal and external parties and stakeholders
• Champion and become involved in compliance & SHE initiatives

Essentials:

• Proven track record in a commercial, telesales, or desk-based sales environment
• Strong communication and relationship-building skills
• High level of organisation and administrative capability
• Commercial awareness and negotiation skills
• Full UK driving licence

Desirables:

• Experience with in the waste management or environmental services industry
• Knowledge of waste streams, compliance, and service solutions
• Results-driven with a proactive “hunter” mindset
• Strong customer focus with the ability to manage multiple accounts effectively
• Resilient and self-motivated with a positive attitude
• Excellent verbal and written communication skills
• Attention to detail and accuracy
• Ability to prioritise workload and manage time effectively in a fast-paced, desk-based role
• Team player with the ability to collaborate with BDMs and internal teams
• Problem-solving mindset with a focus on delivering solutions for customers

Hargreaves Waste Management Services (HWMS) is a specialist provider of waste merchanting, EFW fuel supply and total waste management across a wide range of sectors. We deliver safe, compliant, and efficient waste solutions that help clients optimise their environmental performance, maintain operational continuity, and meet all regulatory obligations.

As part of Hargreaves Industrial Services (HIS)—a respected contract management and industrial services provider operating across power, port, steel, rail, and wider heavy industry—HWMS benefits from the strength, capability, and technical expertise of the broader Hargreaves Group. HIS is recognised for delivering large‑scale engineering, materials handling, civil works, and multi‑disciplinary project solutions both in the UK and internationally.

At HWMS, our focus is on delivering high‑quality, dependable waste management and site‑based services including:

• EfW Fuel Supply & Feedstock Management
• Bulk Artic Movements of Waste
• Commodity Trading (Recyclables & Waste‑Derived Fuels)
• Selby Facility Operations

HWMS—and the wider Hargreaves Industrial Services organisation—is continually looking for committed, passionate, and professional individuals to join our growing team. If you’re interested in a rewarding career with us, we’d be pleased to hear from you.