Hire & Sales Coordinator

Salary £25,700 - with a pay review after 6 months

Location Newcastle Upon Tyne

Published

6 days ago

Closing

in 23 days

Permanent , Full Time vacancy.

The Vacancy

Based in our Central Support Office in Newcastle (Newcastle Business Park), as a Hire &Sales Coordinator you are responsible for providing excellent customer service to current and potential customers, supporting their requirements and upselling products to consistently meet or exceed customer service levels.

What's in it for you!

• Attractive Bonus Scheme
• 25 Days Annual Leave plus Bank Holidays (Increasing with length of service)
• Enhanced Company Pension Scheme
• Life Assurance Scheme
• Employee Assistance Program
• High Street Discount Vouchers
• Discounted Gym Membership
• Cycle to Work & Home & Tech Scheme Benefits
• Milestone Birthdays Additional leave
• Work Anniversary Bonus’s
• Refer a Friend Scheme

About You!

• You should be an enthusiastic, upbeat and professional person, who really cares about delivering the best service.
• You Will either have previous experience of, or a keen understanding of good customer service.
• You Will have previous experience of up selling/ sales, either over the phone or face to face.
• You should be ateam player, that has the ability to work in a fast paced and friendly environment.
• We are an ever-changing organisation so a flexible approach to change and drive to continuously improve are characteristics that will stand out to us.
• We have 14 Depots around the UK so good geographical knowledge of the UK will be essential for this role.
• Good geographical knowledge of the UK will be essential for this role.
• Experience working in our industry is desirable but not essential.

About the Role!

• Ensuring all enquiries are responded to in a timely manner via telephone and email
• Liaising closely with the depot network and other departments to ensure delivery of service/product
• Offering customers an efficient, knowledgeable and courteous service
• Meeting the customers requirements from point of order to delivery of product
• Raising quotes and processing hire and sales orders
• Following up on customer orders, to ensure successful delivery and obtain any feedback regarding equipment and service.
• Ensuring product knowledge is maintained at an adequate level
• Liaise with sales team to maximise sales opportunity across the depot network.

Armed Forces Covenant – As part of our pledge, we support the employment of veterans, recognising military skills and qualifications in our recruitment and selection process.

The Benefits

Enhanced Workplace Pension

Life Assurance

Employee Assistance Programme

Reward and Recognition Programme

Milestone Birthday – Extra Day Off

My Active Discounts  - Discounted Gym, Fitness and Travel

Charity Match Funding

Nixon Hire is a leading provider of site accommodation, welfare facilities,portable toilets and solar solutions to hire.

Our vision is to provide outstanding service from exceptional people to ensure we are always first choice.

The Values

We invest in our people and implement processes to allow us to deliver first class service to our customers.

• Offering Products Customers Value

We ensure our products are always the best the marketplace has to offer and meet our customers' changing needs.

• Being An Industry Leader In Innovation

For over 57 years Nixon Hire have embraced change, invested in technology and pioneered products which benefit our customers and the environment.

Nixon Hire
City West Business Park, Newcastle Upon Tyne, NE4 7DF