Account Executive

Location: Newcastle Upon Tyne

Account Executive, up to £32,000  Benefits, 12-Month Fixed-Term Contract, Newcastle upon Tyne, Full-Time, Monday to Friday Overview of the Account Executive:
Are you a natural relationship builder with a commercial mindset and a passion for delivering outstanding customer experiences? Do you enjoy working with customers, spotting opportunities to grow business and being the person who makes things happen? If you're organised, proactive and motivated by seeing the results of your work, this could be the opportunity you've been looking for. We're looking for an enthusiastic and commercially minded Account Executive to join an established business in Newcastle upon Tyne on a 12-month fixed-term contract, covering maternity leave.

This is an opportunity to take ownership of day-to-day customer relationships, support sales growth and play an important part in delivering successful commercial partnerships. You'll work closely with customers and internal teams, ensuring opportunities are maximised, projects run smoothly and customers receive the service they expect. If you're someone who takes pride in building trust, getting the details right and making a positive difference, we'd love to hear from you.

WHAT YOU'LL BE RESPONSIBLE FOR Building Strong Customer Relationships Support the day-to-day management of designated customer accounts, developing positive, professional and productive working relationships. Act as a reliable point of contact for customer queries, requests and ongoing commercial activities. Maintain regular communication with customers to understand their requirements, resolve issues and ensure high levels of customer satisfaction. Develop a strong understanding of individual customer needs, priorities and expectations, helping to build long-term, mutually beneficial partnerships.

Supporting Sales Growth and Commercial Performance Work alongside the sales team to support the achievement of sales targets, revenue objectives and account growth plans. Help identify opportunities to increase customer activity, improve product distribution and maximise commercial potential. Support discussions and activities relating to pricing, costs, product ranges and distribution, ensuring information is communicated accurately and professionally. Monitor account activity and contribute to the identification of opportunities, challenges and areas for improvement.

Help ensure customer requirements are translated into effective commercial actions. Product Development, Innovation and Customer Projects Support the introduction of new products, product ranges and customer-specific innovations. Assist with the coordination and delivery of customer projects, promotional activities and commercial initiatives. Work closely with internal teams to ensure customer requirements are understood, communicated and delivered effectively. Help maintain brand integrity, product quality and authenticity, ensuring products meet agreed specifications and customer expectations.

Keep track of project requirements, deadlines and actions to ensure activities progress smoothly. Reporting, Analysis and Attention to Detail Capture, maintain and update customer and account information accurately. Prepare sales reports, performance updates and key performance indicator (KPI) information to support effective account management. Monitor relevant account data and highlight important trends, issues or opportunities to the sales team. Ensure information is accurate, up to date and available when needed to support commercial decision-making.

Maintain organised records and follow agreed processes to ensure consistency and accuracy. Working Collaboratively to Deliver Results Build effective working relationships with…