CCTV Operator

Select how often (in days) to receive an alert:

Salary: £32,782 - £34,241 – this is based on £27,319 with progression to £28,778 per annum salary (with the additional shift allowance of 20% in addition to the relevant salary spine point

Newcastle University is a great place to work, with excellent benefits . We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.

Closing Date: 11 August 2026

Shifts:

Our teams work from 07:00-19:00 on day shift (E) and 19:00-07:00 night shift (N) and the shift pattern is a 4-week cycle as follows.

Mon

Tue

Wed

Thu

Fri

Sat

Sun

WEEK 1

E

E

O

O

N

N

N

WEEK 2

O

O

E

E

O

O

O

WEEK 3

N

N

O

O

E

E

E

WEEK 4

O

O

N

N

O

O

O

We are a team of security professionals and between us we will carry out CCTV patrols covering our 50-acre campus and 100+ buildings across Newcastle city centre, supporting students, colleagues and visitors as needed and ensuring our spaces are kept safe.

Our Security Team play a pivotal role in ensuring that our students, visitors and colleagues have a safe and enjoyable experience on campus.

You will have the opportunity for development, and we will fund your SIA licence, and as stated previously we pay a 20% shift allowance on top of your basic salary.

We promote a diverse culture, and our security officers are role models in exceptional customer service and professionalism.

We are looking for people who:

• Monitor CCTV systems proactively, acting as the first point of response by identifying incidents and escalating them calmly and professionally
• Liaise with security teams, emergency services, and campus stakeholders to report, log, and manage cases efficiently
• Provide clear, customer‑focused communication, both during incidents and in routine interactions
• Support a diverse student population, ensuring safety and reassurance for individuals from a wide range of cultural backgrounds

You will undertake all operational functions, within a 24/7 customer focused security service, including but not limited to: patrolling, reception, parking control duties, security monitoring, surveillance, recording and reporting to protect the University Community as well as buildings and property; thereby providing a safe and secure environment for staff, students, contractors and visitors to the University. Duties will cover all buildings on the main campus and all remote teaching and accommodation sites.

Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.

We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population.

At Newcastle University we hold a silver Athena Swan award in recognition of our good employment practices for the advancement of gender equality. We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC. We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme.

In addition, we are a member of the Euraxess initiative supporting researchers in Europe.

• To operate and monitor all systems within the Security Control Centre in an efficient manner ensuring that all work is undertaken in compliance with GDPR and the University CCTV Code of Practice & Operating Instructions
• To liaise with the Police, other agencies and members of staff to ensure the appropriate use of the system
• To record all events and actions taken in…