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Security Gatehouse Officer

Job in North East, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Falck
Full Time position
Listed on 2026-10-18
Job specializations:
  • Security
    Site Security, Security Officer, Unarmed Security
Salary/Wage Range or Industry Benchmark: 14.63 GBP Hourly GBP 14.63 HOUR
Job Description & How to Apply Below
Location: North East

Main Areas of Responsibility
  • Conduct security gatehouse duties, controlling traffic and personnel entering and leaving site during normal work activities and in the event of emergency conditions.

  • Carry out weighbridge duties including maintaining accurate records.

  • Participate in required Emergency Response Team (ERT) Functions such as support with roll calls during emergency activations.

  • Opening of emergency access gates

  • Closure of barriers and barrier gates

  • Support AESC staff with roll calls in the event for fire/emergency

  • Building evacuations (if requested)

  • Facilitate Blue light services whilst they are on site

  • Co-ordinate site access for blue light services

  • Support the AESC Site Main Controller (SIC)

  • Support the AESC Roll Call Co-ordinator (RCC)

  • Monitor Alarm panels (fire) during incidents

  • Act as "runners" during incidents

  • Control of staff and contractors during ERT incidents

  • Carry out routine patrols and investigation of security detection activations using CCTV and physical observations in line with GDPR rules.

  • Control of staff and contractors during normal operations

  • Direct staff and/or visitors to specific areas and accompany them if required

  • Monitor site turnstiles

  • Report incidents when observed and participate in investigations (as required)

  • Facilitate and operate the booking in and out of tankers, vehicles and cranes etc on to the main site

  • Control activities on the main car parking areas to ensure security and safety for users

  • Control of vehicles and vehicular access during normal and abnormal operations.

  • Carry out site inductions for visitors, starters, interviewees etc

  • Support random drug & alcohol testing (as required)

  • Conduct random/prescribed car searches (as required)

  • Enforce site bans/barring for ex-employees/contractors (as required)

  • Presenting a smart, alert, visible and commanding security presence at all times, at the premises of our clients.

  • Greeting, assisting, and directing members of the public visiting the premises of our clients.

  • Conducting shift handover procedures at the start and end of each shift to ensure all matters of concern or note occurring during a shift are passed on for the purposes of service and incident management continuity.

  • Writing complete and accurate handover and incident reports and taking appropriate action as required on all reports passed to the employee at the commencement or during a duty shift.

  • Ensuring the safety and security of our client’s buildings and assets by carrying out all duties in adherence with the Site Assignment Instructions.

  • Working as part of a team to provide Conflict Resolution assistance at client premises where there is a potential for conflict
    .

Key Attributes Essential
  • Have the right to work in the UK

  • Valid SIA Licence.

  • Driving Licence and access to vehicle - Manual Licences Only due to vehicles provided on site.

  • Required to complete health surveillance.

  • Required to go through BS7858 screening and vetting process.

  • Fully Comprehensive 5-year work/education history; including full company names, addresses and landline contact numbers for the vetting process.

  • Excellent interpersonal, communication and customer service skills with the ability to communicate effectively with staff and external customers.

  • Computer literate, with keyboard skills and experience of word-processing, (Microsoft Word)

  • Reliable with excellent time-management skills

  • Available to travel to 2 cover other sites in the region if required.

  • Security systems knowledge.

  • Telephone/switchboard skills.

Desirable
  • First Aid Training would be an advantage.

  • High degree of flexibility when required.

What FFS UK can offer you:
  • Competitive hourly rate of: £14.63 per hour

  • Set 4 on 4 off shift pattern (working 2 days, 2 nights)

  • Opportunity for overtime (covering annual leave & sickness)

  • Option to join Cycle2

    Work salary sacrifice scheme (if eligible)

  • Option to Join Westfield Health Cash Plan (if eligible)

  • Access to Blue Light Discount Card & App (via company email)

  • Annual Leave entitlement of: 235.2hrs per calendar year (Jan-Dec)

  • Access to the companies free Employee Assistance Programme via Legal & General

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