Recovery Volunteer​/Ambassador

What the role involves

As a volunteer you will help deliver structured programmes, co‑facilitate and support recovery sessions, offer peer support to clients, assist Recovery Coaches with home visits and assessments, support clients in their recovery journey, raise awareness of the service and other support services, complete mandatory training in a timely manner, and attend supervision sessions every 8‑12 weeks.

• Good IT skills
• Good written communication skills
• Attention to detail
• Ability to keep track of multiple tasks and report on progress
• Non‑judgmental attitude towards people with lived experience
• Confident with email and phone contact
• Good time‑keeping
• Ability to work as part of a team, on own initiative and by instruction
• Understanding of Waythrough (information available on the website)
• Genuine interest in the mission and vision of Waythrough
• Ability to maintain professional boundaries, adhere to policies and media guidelines, engage in supervision, and complete relevant training

• Regular supervision and support
• Induction and access to online and face‑to‑face training
• Opportunity to learn and practice new skills within a teamwork setting
• Being part of a team and the wider Waythrough organisation
• Reasonable travel expenses reimbursed with proof of journey
• Opportunities to progress and experience other areas of Waythrough’s work
• Disability Confident Scheme support and adjustments as needed

Prior to start, volunteers attend a one‑day induction workshop (online or in person). After the start date, volunteers have access to the training platform and may be asked to complete several training modules within the first three months. Ambassadors receive additional training.

Newcastle Recovery Academy.

Minimum 3 hours per week – maximum 15 hours per week, to be agreed on appointment.

Waythrough is an equal opportunity employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We are signed up to the Disability Confident Scheme and welcome adjustments to enable fair participation. If you need support to apply, please email recru