Employment adviser, Social Work

Pay Range: £28,000 to £30,000.

Working Hours/Pattern:
Full-time, but part‑time considered.

Reed in Partnership’s Employability Division supports people who are unemployed, economically inactive or facing challenges such as health conditions, disabilities or caring responsibilities. We have helped over 250,000 people with tailored support including careers guidance, CV writing, interview preparation and skills training.

Our Restart Scheme, funded by the Department for Work and Pensions, provides up to 12 months of personalised support for long‑term unemployed people referred by their local Job Centre Plus.

Employment Advisers are the front line, directly contributing to our mission by supporting jobseekers (our participants), engaging with local employers and promoting the benefits of the Restart Scheme within the local community.

• Take ownership of a caseload of long‑term unemployed jobseekers, identify their barriers, and create tailored action plans.
• Deliver personalised, one‑to‑one guidance on CV writing, interview preparation and skills development.
• Meet and exceed performance targets and key performance indicators (KPIs).
• Collaborate with participants to shift their mindset, build confidence and find sustainable work.
• Engage with local employers to identify job opportunities.
• Signpost participants to internal and external stakeholders to address barriers such as health, housing or financial challenges.
• Promote the Restart Scheme within the community and raise awareness of its benefits and impact.
• Provide inclusive support and advice to people from all backgrounds.

A generous base salary (pro‑rata for part‑time) and great flexibility with your working schedule. We offer training, development and progression opportunities, and a range of benefits:

• 25 days annual leave (pro‑rata for part‑time) plus statutory bank holidays
• Reed Pension Scheme
• Award‑winning management & leadership training
• Professional & personal development funds
• Bi‑annual pay reviews

We are looking for someone with:

• Coaching/mentoring experience and persuasion/influencing skills through previous work or social activities.
• Experience in a customer‑facing environment (e.g., Customer Services, Hospitality, Social Care, Sales).
• Experience in a fast‑paced, performance target‑driven environment.
• Willingness to travel locally to meet customers and employers.
• A minimum of 2 A‑Levels or an equivalent Level3 Diploma and GCSE English Language at a minimum of a Grade
  
  B.
• Achievement of a Level2 in Literacy Assessment at interview stage, or International equivalents.
• Fluency in more than one language (desirable).

Reed in Partnership ensures that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.