Social Housing Arrears & Accounts Specialist
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-07-30
Listing for:
Clarion Housing Group
Full Time
position Listed on 2026-07-30
Job specializations:
-
Social Work
Community Support Services, Human Services/ Social Work
Job Description & How to Apply Below
Clarion Housing Group is seeking a Customer Accounts Specialist to support residents with their tenancies, reduce arrears, and maximise income collection. You will visit tenants, review circumstances, and provide practical advice to ensure secure and supported homes.
You will own the income and arrears process using Microsoft Dynamics and CRM housing management systems, applying compassionate, clear guidance and negotiating outcomes under pressure. Travel across the region may be required.
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