Assertive engagement worker

About us Changing Lives

is a nationwide charity helping people facing the most challenging of circumstances to make positive change - for good. We believe that everyone deserves a safe home, a rewarding job and a life free from addiction or abuse. We know that given the right support, anyone can change their life for the better.

Our services across the country help thousands of people each year who are experiencing a wide range of complicated challenges, including homelessness, drug and alcohol addiction, unemployment, involvement with the criminal justice system, sexual exploitation and domestic abuse. By focusing on their strengths, potential and opportunities, we support the people we work with to overcome their problems and live safe, successful, independent lives.

Our charity is powered by over 600 passionate colleagues who bring a diverse and inclusive environment for our colleagues to grow. We are proud to say that many have actual lived experience of the challenges faced by those we support. We are looking for committed and compassionate professionals to join our team, who share our enthusiasm for changing lives.

Our dedicated treatment and recovery services offer tailored support to help people challenge dependency. We understand that recovery from dependency is a personal process, and we know that it is possible with the support.

At Changing Lives, we recognise that substance dependency is often something that emerges linked to life experiences and we are here to help people explore, make meaning and decide what changes they would like to make moving forward.

We work with people at every stage of their recovery journey. We offer an effective therapeutic support for people, and on-going support as life progresses. We also support people to connect within their communities and to other services that can help with other issues arising, including employment, housing, family relationships, mental health and more.

Newcastle Treatment and Recovery (NTaR) project is a dedicated, multi-agency partnership providing a comprehensive, all-age drug and alcohol recovery service across Newcastle. We believe recovery is possible for everyone, and our collaborative approach ensures that service users receive flexible, trauma-informed care without judgment. As a Assertive Engagement Worker, you will act as a crucial bridge for individuals who may be reluctant to engage with standard drug and alcohol services.

Your primary focus will be on assertively engaging priority groups in and around Newcastle City Centre. We are seeking an emotionally resilient professional with a deep commitment to the values of Changing Lives. You should bring proven experience in supporting socially disadvantaged individuals navigating substance use. A strong understanding of trauma-informed practice, professional boundaries, and the causes of multiple exclusion is essential to creatively motivate individuals on their recovery journey.