Customer Delivery Driver Upon Tyne Extra

Overview

As the face of Tesco on the road, Customer Delivery Drivers meet customers in their homes every day. This role is more than driving; it’s about helping people and delivering great service with a smile.

• Deliver goods to customers in their homes every day.
• Keep van, trays and work area clean, tidy and organised so every customer receives their shopping in perfect condition.
• Load the van safely and complete all checks to ensure it is road‑worthy, reliable and ready to deliver excellent service.
• Talk customers through any order changes, substitutions or short‑dated items in a friendly, reassuring way, and offer refunds where needed.
• Handle products with care, treating every order as if it were your own to maintain quality and customer trust.
• Deliver within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.
• Build strong relationships with colleagues to create great team spirit and deliver the best service for customers.
• Respond quickly to changing customer needs and embrace change while out on the road and in the store.

• Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.

Customer Delivery Driver pay starts at £14.18 per hour, rising to £15.45 per hour in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, although roles from 12 hours are also available.