Service Administration Coordinator

Coordinate service administration, warranty processing, and customer communication as a Service Writer supporting accurate branch operations.
This Service Writer manages work orders, invoices, technician time, and customer records. The position supports warranty claims, parts returns, and registrations for applicable brands. It also helps maintain efficient Service Department operations through month-end processing, documentation, and customer follow-up.

Key Responsibilities:

Open and close customer service and repair work orders
Prepare invoices and follow up on customer payments
Review technician time and correct business system records
Submit warranty claims and process parts returns
Maintain customer and equipment profiles accurately
Requirements:
Organized approach to service administration and office operations
Detail-oriented handling of work orders and warranty documentation
Customer-focused communication during service administration
Ability to manage multiple priorities in service operations
Support dependable service administration through accurate work orders, warranty processing, invoicing, and customer communication.