Customer Relations Specialist

Position: Desjardins Customer Relations Specialist
Become a vital part of the Desjardins Insurance team in Newmarket, Ontario, as a Customer Relations Specialist.

Your role will revolve around delivering exceptional customer service and support.

Desjardins Insurance is expanding its team with a focus on customer service excellence. This role as a Receptionist/Customer Service member is perfect for someone eager to help clients navigate their insurance needs. No prior insurance experience is necessary; you will receive full training to foster client relationships and trust.

Key Responsibilities:

• Answer client calls and manage appointments

• Provide accurate and prompt responses to customer inquiries

• Assist in explaining insurance coverages and claims process

• Collaborate with agents to meet marketing objectives

• Maintain thorough client management and service levels

Requirements:

• Excellent MS Office skills

• Strong listening and communication skills

• Ability to solve problems proactively

• Commitment to top-tier customer service

• Capable of handling multiple tasks efficiently

Enhance your career at Desjardins with this role that prioritizes customer satisfaction and relationship building.
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