Customer Service Team Member

Position: RONA Customer Service Team Member
Location: East Gwillimbury

Join RONA as a Customer Service Team Member and utilize your sales skills to create a fantastic customer experience. Assist with special orders and ensure product availability while promoting teamwork.

As a part of RONA's customer service team, you'll play a crucial role in ensuring customer satisfaction. The position requires you to handle inquiries, maintain the store’s appearance, and actively participate in training to boost your sales acumen. Your efforts will lead to professional growth within a supportive work environment.

Key Responsibilities:

• Address customer questions in-store and via phone

• Manage and process special orders efficiently

• Ensure shelves are stocked and organized

• Keep informed about current promotions and events

• Engage in regular training to improve skills

Requirements:

• Experience in a customer service role is required

• Excellent communication and interpersonal skills

• Strong ability to handle medium to heavy lifting

• Proactiveness in enhancing product knowledge

• Aptitude for maintaining store order and efficiency

Contribute to the success of RONA while growing your career.
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