Front Office Administrator at Zenetec

Location: Keswick

Elevate customer experiences at Zenetec as a Front Office Administrator. In this role, you will be key in managing customer relations and ensuring a smooth front-office operation at our Barrie location.

As a critical member of our team, you'll interact with customers, greet them with a positive attitude, and handle scheduling and records management. Your experience in customer service will help maintain satisfaction and foster loyalty. Join us in a supportive, family-owned business that prioritizes growth and recognition.

Key Responsibilities:

• Greet customers and provide exceptional service

• Schedule vehicle repair and estimate appointments

• Answer customer inquiries via phone and email

• Maintain and organize customer accounts and records

• Manage parts deliveries with efficiency

Requirements:

• Proven experience in Front Office Administration

• Strong focus on customer service and satisfaction

• Excellent organizational and problem-solving skills

• Solid communication skills on phone and in-person

• High school diploma or equivalent required

Become part of Zenetec to contribute to a thriving automotive repair community through your customer support skills.
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