Undergraduate Coordinator

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Time Type:
Full time Employee Group:
Staff Job Category:
Academic Advising

Employment Type:

Permanent Department:
Faculty of Mathematics
- Undergraduate Office
- Coordination Hiring Range: $51,306.48 - $64,133.10 Posting Information:
This posting is for an existing vacancy. The internal posting deadline for this position is October 8, 2026 at 11:59PM This is a Career Path position. The final level will be determined based on demonstrated skills and experience. Anticipated hiring ranges: USG 5: $51,306.48 - $64,133.10 USG 6: $56,494.16 - $70,617.70

Primary Purpose Accountable to the Student Services Manager for front line student support and triage, enrollment activities, and administrative support of the course teaching activities of the Faculty. The position holds increasing levels of responsibility for the delivery of all activities, depending on the level of technical know-how and the competencies developed related to client service, leadership, and problem solving. Responsibilities range from entry level student records knowledge to a leadership role, leading process and projects while resolving more complex problems.

Provide a comprehensive range of frontline student‑centric support including, but not limited to the following: triage the nature and complexity of inquiries and determine action to be taken, advising stakeholders as appropriate; probe for information beyond the immediate request Interpret and apply regulations, procedures and policies for students e.g. enrollment, transfer, appeal processes, course requisites, admissions;
Communicate decisions made by others or by policy, including denials Deliver immediate support to students in distress; follow up with appropriate referrals Distribute communications to appropriate audiences, which may include print, mass emails, web pages, and social media Ensure that all information posted or available for distribution to students is up to date. Respond to inquiries related to undergraduate teaching in person, over the telephone, and via email or other electronic means, scheduling referrals as necessary.

Lead, execute, monitor and document one or more Projects associated with the MUO, including but not limited to the following:
Applications and admissions for programs, e.g. co-op admissions Examination scheduling and proctoring Assign Teaching Assistant duties Hire, assign and manage undergrad Teaching Assistants Grade submissions, grade revisions, and INC processes Dean’s Honours List Course Evaluations Textbook ordering Tutorial Centre scheduling and administrative support Meetings and Special Events e.g. advisor meetings, orientation lunch, awards dinners, onboarding events, exchange events Timetabling activities including, but not limited to the following activities:
Serve as the Math timetable representative, liaising with other reps (in Math and across the University) to assure course availability, adequate reserves and conflict free schedules in over 200 course sections. Ensure that courses offered for new incoming students, in all terms, allow for conflict free timetables for core math and non‑math courses. Monitor the Schedule of Classes, including reserve caps, course enrolments, classroom size vs enrolment total, course time conflicts;

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