Personal Banking Associate Trainee

Build impactful customer relationships with TD Canada Trust in Newmarket, Ontario as a Personal Banking Associate Trainee. Help clients navigate financial queries and banking solutions.

In this entry-level role, you will engage with customers regarding their banking needs while promoting digital banking trends. Your resourcefulness in guiding clients to the appropriate contacts is vital for enhancing their experience. Join a supportive team focused on building bonds with clients and improving branch operations.

Key Responsibilities:

• Assist customers with service transactions and digital education

• Guide clients to appropriate staff for banking solutions

• Educate customers on mobile and online banking features

• Resolve cash transaction issues and report to management

• Recommend improvements for branch operations

Requirements:

• High School diploma and 1+ years experience

• Proficiency in MS Office and branch software

• Knowledge of banking processes and solutions

• Strong organizational and time management skills

• Excellent communication abilities for customer engagement

Leverage your customer service skills to support financial solutions at TD Canada Trust in Newmarket.