Project Manager, Enterprise Systems; Projects Manager

Project Manager, Enterprise Systems (Projects Manager - ITS)

Placement:
Temporary Full‑Time, 24‑month assignment.

Location:

Digital Data Technology and CX – 17150 Yonge Street, Newmarket, ON L3Y 8V3, CA. Hybrid work may apply.

Salary Grade: $ – $.

Department:
York Region – Corporate Services – Digital & Customer Experience.

Reporting to the Manager Business Transformation, the Project Manager will provide project management, quality control, client‑focused business process, and technology support to Regional Departments. The role manages multiple ERP projects and project components to support planning, coordination, and implementation of enterprise information system initiatives, including ERP. It provides project integration services, oversees cross‑departmental coordination of business, technical, and vendor activities, and ensures projects meet scope, schedule, budget, and governance requirements.

• Manage assigned ERP projects or project components in accordance with approved scope, schedule, budget, quality standards, and corporate project governance.
• Develop, maintain, and update project plans, schedules, milestones, and dependency tracking.
• Establish and maintain project controls including risk, issue, action, and decision tracking.
• Prepare regular project status reports and briefing materials for stakeholders and governance forums.
• Monitor project performance and implement corrective actions in consultation with partners.
• Participate in planning activities related to ERP and enterprise initiatives.
• Contribute to continuous improvement of project management practices, tools, and templates.
• Analyze departmental business requirements and operational needs to support ERP planning and implementation.
• Coordinate the collection, documentation, and validation of user and functional requirements.
• Facilitate business workshops and working sessions to support solution validation and readiness.
• Coordinate functional activities related to configuration, testing, and implementation.
• Identify cross‑functional dependencies and support integration across business areas.
• Support quality assurance and milestone readiness activities for business delivery.
• Coordinate activities between business teams, internal technical teams, and external service providers.
• Support planning and coordination of system implementation, testing, deployment and stabilization activities.
• Track vendor deliverables and support issue resolution in accordance with contracts and policies.
• Coordinate technical activities and dependencies across solution components.
• Ensure project documentation is maintained in accordance with corporate standards.
• Coordinate with change management, communications, and training resources to support readiness for ERP implementation.
• Support planning and coordination of partner engagement, training and knowledge transfer activities.

• Successful completion of a University Degree or approved equivalent combination of education and experience.
• Minimum five (5) years of experience in information systems project management implementation and support working on large corporate projects, including minimum two (2) years of direct supervisory experience.
• Demonstrated experience with the assessment of application technology and end‑user needs to recommend solutions that align with the strategic direction.
• Project Management Professional certification or equivalent experience.
• Knowledge of trends in the use of current information technology specific to user department applications and the current operating environment, project management tools, and relational databases.
• Knowledge of leading‑edge designs and technologies such as Internet and Intranet design, web services, Java, Cisco, Nokia, Sun, etc., and object programming, wireless networking, public key infrastructure, application integration, and collaborative computing.
• Staff supervisory skills including knowledge of collective agreement administration and interpretation, labour relations principles and practices, and relevant employment legislation.
• Ability to demonstrate the Region's leadership and core competencies.
• Demonstrated…