Senior Azure IaaS Administrator in Ontario

Location: East Gwillimbury

Enhance technical support as a Senior Administrator for Windows Azure IaaS in Queensville, Ontario. Troubleshoot complex issues and improve customer satisfaction through innovative solutions.

This role as a Senior Administrator focuses on providing in-depth technical support for Azure IaaS environments. You will collaborate with cross-functional teams to resolve incidents, ensuring compliance with quality standards and enhancing operational efficiency. Effective communication and a proactive approach to problem resolution are key to your success.

Key Responsibilities:

• Troubleshoot complex Azure IaaS and Windows incidents

• Collaborate with teams to uphold security and service levels

• Update and manage the knowledge base for training

• Drive initiatives to improve customer satisfaction metrics

• Ensure compliance with quality standards and regulations

Requirements:

• Proficient in Azure IaaS and Windows Server management

• Strong understanding of Terraform for automation

• Excellent troubleshooting skills in support environments

• Familiarity with incident management processes and SLAs

• Strong communication for effective collaboration

Bring your expertise in Azure IaaS and Terraform to elevate customer support and operational excellence.
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