Projects Manager, Digital Experience and Web Transformation (Technical Lead

Projects Manager, Digital Experience and Web Transformation (Technical Lead) - (9595)

Job Title

Projects Manager, Digital Experience and Web Transformation (Technical Lead)

Status

Temporary Full-Time

Temporary
- Approximate length of assignment, in months

24

Type of Position

an Addition to Staff

Start Date

Immediate

Per hour

Salary Grade

$ - $

Department

York Region ->
Corporate Services ->
Digital & Customer Experience

Location

Digital Data Technology and CX - 17150 Yonge Street
- Newmarket, ON L3Y 8V3 CA (Primary)

Job Description (E)

Almost 1.3 million residents call York Region home, making it one of the largest regions in Canada – and the fastest growing with a population that’s expected to grow to more than 2 million by 2051. Our geography, which is comprised of about 1,800 square kilometers over nine different municipalities, is as beautiful, interesting and diverse as our people.

Local government is organized in a two-tier structure and we work together with our local municipalities to provide residents and businesses access to a broad selection of services and resources.

Recognized by Forbes as one of Canada’s Best Employers, we offer a collaborative, progressive workplace that takes pride in our organizational culture and is committed to living The 13+ Factors of Psychological Health and Safety in the Workplace – aligned with our vision to create strong, caring and safe communities both within and outside our walls.

• Defined Benefit Pension Program
  - With the Ontario Municipal Employees Retirement System (OMERS) defined benefit pension plan, you can confidently retire knowing that you will have income for life. Eligibility from date of hire as a full-time employee and includes employer-matched contributions.
• Benefits and Wellness
  - Employees and their loved ones have access to an employee health care spending account, access to a 24/7 Employee and Family Assistance Program and corporate discounts and purchase plans for day-to-day products and services. Casual employees are eligible to receive payment in lieu of benefits and/or vacation.
• Inclusive and Diverse Workforce
  - We’re committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential, participate freely in society and live with respect, dignity and freedom from discrimination. Our robust Inclusion, Diversity, Equity and Accessibility program continues to grow, and has been recognized by the United Nations and many other organizations for our leadership.

This position is responsible for leading the strategy, architecture, modernization, delivery, and continuous evolution of the Region's digital experience ecosystem, including public websites such as , intranet, and related digital platforms.

This is a hands-on technical leadership role for enterprise web technologies and is accountable for digital experience architecture, information architecture, UX/UI strategy, content architecture, platform engineering, accessibility, analytics, search, performance, security, and platform governance. The position establishes the website modernization roadmap and drives the transformation of legacy web platforms into modern, scalable, user-centered digital services.

This role applies technical expertise in Drupal architecture and development, content modelling, taxonomy design, responsive and mobile-first design, design systems, user research, usability testing, customer journey mapping, technical SEO, enterprise search, personalization, AI-enabled digital experiences, and web analytics. The position provides technical oversight for platform integrations, API-driven services, cloud-hosted web platforms, Dev Ops practices, CI/CD automation, release management, Core Web Vitals, website performance optimization, accessibility compliance, and digital experience governance to ensure secure, resilient, and high-performing digital services.

Working closely with Communications, Technology Services, business stakeholders, and vendors, the position establishes standards and best practices for UX, UI, content design, experimentation, A/B testing, analytics, and digital platform…