Christmas Kettle Assistant

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

POSITION PURPOSE

SUMMARY:

The Christmas Kettle Assistant supports the successful operation of the Christmas Kettle Campaign through volunteer recruitment and scheduling, daily kettle operations, and ongoing support of the campaign volunteers, and kettle locations.

The incumbent may perform all, some, or similar range of duties.

• Recruit, schedule, and maintain regular communication with Christmas Kettle volunteers
• Assist with orientation and provide ongoing support to volunteers
• Maintain the Kettle schedule and respond to cancellations, absences, and changes in coverage
• Make phone calls, send emails, and undertake other recruitment efforts to fill available shifts
• Foster and maintain positive working relationships with Kettle locations
• Coordinate the daily delivery and pick-up of Kettles and related supplies, ensuring the security of donations
• Ensure Kettle locations have adequate supplies, signage, and promotional materials
• Provide kettle coverage as required, including breaks, cancellations, and emergency absences
• Assist with the secure handling and preparation of Kettle donations for processing
• Communicate concerns, scheduling changes, volunteer issues, and operational needs to the Community Services Program Coordinator
• Respond to questions/queries from potential donors regarding SA ministries and programs.
• Perform other work-related duties as assigned.

Internal:
Community Services Program Coordinator, Corps Officer(s), Staff, and Volunteers

External:
Community members

Reports directly to the Community Services Program Coordinator.

Direct reports: none.

Workflow coordinator.

• Collect donations and petite cash and ensure donations are always kept secure.

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct.

• Standing for long periods will be required and exposure to cold weather

• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position…