Nurse Coordinator Temporary

Job Category:
Nursing

Hospital

Location:

Newmarket ON

Job Type: Temporary (Fixed Term), Full time

Number of Positions: 1

Union: ONA RN

Minimum - Maximum Hourly Rate: $55.03 - $69.81

• A people-first workplace environment that prioritizes belonging, wellness, and psychological safety.
• Hybrid, virtual, and in-person working environment (where applicable).
• Progressive health and dental benefit plans.
• HOOPP pension plan with employer and employee premium sharing.
• Enhanced wellness initiatives, including virtual fitness classes and on-site gym memberships.

Reporting to the Manager, Community Programs, the Nurse Coordinator plays a key role in the coordination, delivery, and ongoing management of Southlake Health's established Southlake@home programs. Working collaboratively with patients, families, caregivers, physicians, interprofessional hospital teams, Ontario Health @Home (OH@home), and contracted community service providers, the Nurse Coordinator identifies and assesses eligible patients and facilitates safe, timely transitions from hospital to home.

The Nurse Coordinator serves as a central point of contact between the hospital, patients, families, and community care partners, ensuring seamless communication, coordinated care planning, and continuity of services throughout the patient's participation in Southlake role supports multiple specialized hospital-to-home pathways, providing individualized, patient- and family-centred care that responds to increasingly complex clinical and functional needs.

The Nurse Coordinator is responsible for facilitating referrals, assessing program eligibility, coordinating discharge planning, confirming appropriate community services and equipment, and monitoring patient progress in collaboration with contracted service providers. When a patient's clinical or functional needs change, the Nurse Coordinator works with the appropriate healthcare professionals to reassess care requirements, facilitate timely escalation when indicated, and coordinate transitions to alternative services, including OH@home, where ongoing support is required.

As an integral member of Community Programs, the Nurse Coordinator supports patient flow, reduces avoidable hospital days and Alternate Level of Care (ALC) pressures, and promotes safe, effective care in the home. The position contributes to quality improvement, program evaluation, and the continued expansion of Southlake@home, supporting Southlake Health's commitment to integrated, population health-focused care and strengthening the connection between hospital and community services.

This is a temporary 9 month contract.

• Degree in a regulated health profession (BScN) and relevant LHIN experience.
• Current registration with the appropriate regulating college
• Two years' experience in care coordination, advocacy and discharge planning in a healthcare setting.
• Knowledge of community and government resources and relevant legislation.
• Excellent assessment, negotiation and problem-solving skills.
• Excellent interpersonal, communication, organization and time management skills.
• Bilingualism (English/French) is considered an asset.
• Excellent team player who is capable of working both independently and interdependently.
• Ability to build and maintain relationships with hospital staff and manage conflicting priorities.
• Must be able to practice in a culturally sensitive manner.
• Ability to work in a fast-paced, physically demanding hospital environment.
• Ability to wear protective masks as required.
• Accurate and efficient keyboarding skills and ability to use a mouse.
• Regular attendance at work is required
• Demonstrated excellence in communication, both written and verbal
• Demonstrated problem assessment skills
• Demonstrated commitment to customer service and teamwork
• Demonstrated individual leadership skills

The care coordinator will liaise with the community providers on a daily basis and participate in joint problem solving. Will provide case management to ensure the provider interventions are meeting the patient's goals, to refer to CLHIN home care in matters related to Long term care applications where required and to facilitate the transitions to CLHIN home and community care program as required.

Knowledge of Quality Improvement methodologies such as PDSA cycles is an asset. Prior knowledge and experience working on the implementation of new care/clinical pathways and or Best Practice Guidelines is an asset. Data collection may be…