Clinical Manager, Outpatient Surgical Clinics; Surgical Program

Job Category:
Leadership Hospital

Location:

Newmarket ON Job Type: Permanent, Full time Number of Positions: 1 Minimum - Maximum Hourly Rate: $69.20 - $82.26

A people-first workplace environment that prioritizes belonging, wellness, and psychological safety.

• Hybrid, virtual, and in-person working environment (where applicable).
• Progressive health and dental benefit plans.
• HOOPP pension plan with employer and employee premium sharing.
• Enhanced wellness initiatives, including virtual fitness classes and on-site gym memberships.

The Manager fosters a culture of quality, safety, innovation, and continuous improvement while supporting staff, physicians, midwives, and interprofessional teams in the delivery of evidence-informed care.

Working collaboratively with patients, families, staff, physicians, midwives, internal and external partners, the Manager contributes to care planning, patient flow, and service excellence.

The successful candidate will demonstrate operational effectiveness and a commitment to leading quality improvement and transformation across all clinical environments.

• Responsible for the coordination and delivery of all patient care-related activities.
• All staff assigned to the clinical area report directly to the clinical manager regarding patient care and staffing issues.
• Foster an inclusive, respectful, and collaborative work environment.
• Promote a culture of quality, patient safety, continuous improvement, and evidence-informed practice.
• Role model professional and organizational core competencies.
• Monitor and achieve departmental quality, patient experience, and operational performance indicators.
• Plan, implement and evaluate evidence-based outcome-oriented changes in clinical practices and care delivery processes.
• Manage departmental budgets, resources, and planning to support operational and strategic goals.

• RN Certificate of Registration from the College of Nurses of Ontario or equivalent Registration in a Registered Health Profession.
• BScN or equivalent degree in a health discipline required.
• Master’s degree in a health-related discipline preferred.
• Three (3)- five (5) years recent management or leadership experience, preference for management experience in surgical care or other relevant or related programs.
• Experience in outpatient clinics preferred.
• Experience in financial management an asset.
• Demonstrated excellence in clinical practice in Surgical/Orthopedic/Procedural Care.
• Demonstrated strong patient and customer focused philosophy in all interactions.
• Demonstrated excellence with interpersonal communication, coaching and team building skills that facilitate positive interactions among all members of the health care team.
• Demonstrated individual leadership skills, including change management.
• Demonstrated excellence in communication, both written and verbal.
• Demonstrated problem assessment skills.
• Demonstrated commitment to customer service and teamwork.
• Demonstrated individual leadership skills.
• Demonstrated excellence in interpersonal, communication, team building, facilitation and coaching skills that encourage positive interactions among all members of the health care team.
• Ability to introduce and effectively facilitate change.
• Demonstrated critical thinking, decision making and organizational skills.
• Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
• Demonstrates commitment to professional development.
• Demonstrated ability to provide leadership, support and critical analysis in stressful, complex clinical and emotional situations.

Southlake Health is fully committed to a culture of belonging and an inclusive environment…