Assistant Manager

Requisition

Store #: 000967 Lens Crafters

Position:
Full‑Time

The Assistant Manager acts as a leader in the absence of, or in support of, the Store Manager, behaving as a business owner within the marketplace and Lens Crafters organization. The role represents Lens Crafters as the premier destination for all vision needs within the community and delivers key performance metrics.

• Delivers quality and improvement to exceed all key performance indicators (KPIs):
  Comp Sales, % Sales to Plan;
  Conversion & Customer Count, Comp Growth;
  Increased Traffic;
  Store Operating Profitability;
  Continuity of Care, Exam Growth & Retention Goals;
  Net Promoter Score;
  Current year objectives.
• Strong understanding of retail business translating to positive sales, business results and knowledge of the market and competitors.
• Supports store business plans to maximize sales and profit.
• Partners with store manager to lead and develop the team.
• Delivers clear, constructive, timely feedback and partners with Store Manager on development.
• Executes visual directives and maintains store appearance.
• Maintains positive working relationship with doctors.
• Promotes team compliance with all policies.
• Performs administrative duties.
• Works a flexible schedule, including nights and weekends.

• High School graduate or equivalent.
• 1+ year(s) management/supervisory experience with direct reports.
• Knowledge of retail operations, processes and policies.
• Strong basic math skills.
• Familiarity with cash register, computers and calculators.
• Must have a strong command of the English language for all written correspondence and oral communication.
• Strong communicator and listener.
• Demonstrated high level of selling skills.
• Proven ability to problem solve.

• College degree or equivalent.
• Previous experience in a leadership position within retail and customer service industry.
• Knowledge of basic optics.
• Knowledge of current store merchandise.
• State licensure (if applicable) and/or ABO Certification in non‑licensed states.
• Brand Final Inspector Certification.
• Brand Quality, Fitting & Adjusting Program.

Pay Range: $51,013.86 - $71,110.68
In addition, employees may be offered a competitive bonus and/or commission plan that complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation and various employee discounts.

Essilor Luxottica complies with all applicable laws related to the application and hiring process. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Native Americans in the US receive preference in accordance with Tribal Law.