Retail Stock Associate - Upper Mall

About the Role In this role, you will execute operational and merchandising processes effectively and efficiently, and ensure a neat, clean, and organized stockroom and sales floor. Your goal is to create a seamless experience between back of house and the sales floor to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

What You'll Do Maximize the company sales growth and profitability by maintaining the stockroom and sales floor, and facilitate the flow of product to provide an engaging experience to every customer

Perform duties associated with receiving and processing shipment, stocking merchandising, and supporting the sales floor, fitting room, and check out, as required

Assist and support the execution of the store’s merchandising floor plans

Leverage omni channel offerings to deliver a frictionless customer experience

Maintain an awareness of current product in all departments

Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication.

Courteous and responsive to internal/external request

Who You Are Good communicator with the ability to utilize technology effectively and engage with your team and customers to meet goals

Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required

Organized and strong time management skills

Able to handle interactions and potential issues/concerns courteously and professionally

Use basic information-gathering skills to solve problems

Ability to learn procedural knowledge acquired through on-the-job training

Available to a work a flexible schedule to perform stock and merchandising tasks, including weekends and holidays, early morning, or late-night shifts (differs per store)
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