Key Lead

Position: Knix Key Lead
Join Knix as a Key Lead in Newmarket, where you will create positive customer interactions and support your team in a vibrant retail space. Your leadership will enhance how we connect with our clients.

This role demands a hands-on approach to leadership, involving direct coaching of Sales Associates and ensuring every customer interaction is meaningful. You will thrive in a fast-paced environment, where your insights drive sales and improve the overall shopping experience. Your commitment to the Knix mission will resonate throughout the store.

Key Responsibilities:

• Lead by example in fostering an inclusive atmosphere

• Develop Sales Associates on the sales floor

• Utilize traffic and sales metrics for coaching

• Assist customers with personalized product recommendations

• Maintain a supportive environment for all interactions

Requirements:

• 2+ years in a relevant retail context

• Proven track record in a leadership capacity

• Ability to analyze sales metrics for improvement

• Calm in handling complex situations

• Flexibility to adapt to scheduling needs

Contribute to Knix's culture and success by guiding teams and delivering unparalleled customer service!
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