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Job Description & How to Apply Below
Join Old Navy as a Customer Engagement Specialist, focusing on exceptional service and brand loyalty.
Your role is to connect with customers and enhance their shopping experience through expert product knowledge.
As a Brand Associate, you'll be integral to helping customers find their perfect fit. Engage with shoppers, promote loyalty programs, and be accountable for personal sales goals. Collaborate effectively with your team to deliver the best customer experience via various channels, while maintaining store organization and cleanliness.
Key Responsibilities:
• Treat all customers and staff with respect
• Promote loyalty with informative education
• Use suggestive selling techniques to drive service
• Support store operations in multiple areas
• Handle customer interactions professionally
Requirements:
• Strong communication skills with customers and team
• Passionate about delivering exceptional service
• Open to continuous learning and feedback
• Flexibility for various work hours
• Ability to lift 30 lbs and navigate the retail space
Bring your retail passion to Old Navy and spark joy in every customer interaction.
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