Retail Associate

Retail Associate 1  Under the direction of the Retail Location Manager, the Retail Associate - 1 promotes good customer service and support in MCS retail stores warehouse, and garden centres. This role is responsible for assisting customers, stocking shelves, and maintaining store cleanliness. This role focuses on maintaining store appearance, assisting customers, and supporting inventory and merchandising tasks under supervision.
ESSENTIAL JOB FUNCTIONS  SALES, CUSTOMER EXPERIENCE & STORE SUPPORT   Promote and maintain a positive image for MCS and the store, ensuring a pleasant shopping environment
Greet customers and assist in locating products or directing them to appropriate staff
Support customers with loading goods and ensure shipping documentation is accurate and complete
Maintain store cleanliness and assist with housekeeping in the store, warehouse, and storage areas
Assist with outdoor maintenance tasks such as snow removal, grass cutting, and flower bed upkeep (if applicable)
Operate cash registers and handle transactions accurately
Maintain current working knowledge of farm supply, hardware, feed, and lifestyle products, programs, order procedures, and invoicing.
INVENTORY & MERCHANDISING   Ensure assigned product departments and outdoor displays are stocked, labeled, clean, tidy, and well merchandised
Ensure store merchandising is complete and current, including effective in-store displays
Assist with inventory control, monthly/annual inventory counts, and receiving shipments, while ensuring accuracy.
Price products only under supervision, ensuring accuracy in quantities, quality, costing, and documentation
OTHER JOB FUNCTIONS   Follow all health and safety requirements under the Occupational Health and Safety Act (OHSA), including using required protective equipment, following safety procedures, and reporting any potential hazards.
Follow all company personnel policies, including expectations related to training, performance, and conduct.
Participate in required MCS training such as Ministry of Labour courses, Health & Safety Standards, Policies, and AODA accessibility training.
Work cooperatively with approved contractors and follow all related safety procedures when contractors are on site.
Maintain any required licenses, certifications, or regulatory requirements needed for your role.
Perform other assigned duties as assigned.
REQUIREMENTS   Basic math skills, such as adding, subtracting, and calculating prices or totals.
Proven ability to work independently, or in a team-oriented environment.
Effective oral and written communication and organizational skills
Ability to multi-task and maintain a positive, professional manner under all conditions
WORKING CONDITIONS   Primarily works within a retail store environment, including indoor areas, warehouse space, and outdoor grounds
May be exposed to seasonal weather while assisting with tasks such as vehicle loading, snow removal, or lawn maintenance
Requires frequent standing, walking, bending, and the ability to lift up to 25 kg
May involve the use of ladders, forklifts, and other store-related equipment
Occasional extended hours may be required during peak periods or special events
WHY WORK FOR US  Midwest Co-op believes that taking care of our employees is essential to our business. We are proud to offer our team competitive compensation and benefits programs including:
Yearly uniform and boot allowance
Employee discount
Educational assistance program
Employee Referral Program
Company Matched Pension Plan
Benefits Package (Life, AD&D, LTD, Extended Healthcare & Dental)
Profit Sharing
Vacation & Sick time
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
We are committed to providing accommodation for persons with disabilities. Accommodation will be provided as part of our hiring process. If accommodation is required, all applicants are requested to make their needs known in advance.
There may be an opportunity for either full-time or part-time employment for the right candidate.