Team Lead, Retail

Position: Roots Team Lead Role Available
Become a vital part of Roots as a Team Lead, where you can merge your passion for the outdoors with leadership in retail. Inspire your team to excel in customer engagement and operational excellence.

The Team Lead at Roots serves as a link between the sales team and management. Your responsibilities will include motivating associates, enhancing the customer experience, and supporting all store operations. With an emphasis on teamwork and collaboration, you will play a key role in navigating challenges and instilling brand loyalty.

Key Responsibilities:

• Model exceptional selling and service behaviors

• Collaboratively execute action plans with store management

• Coach associates for consistent service improvement

• Assist with onboarding processes for new hires

• Ensure efficient task management across team members

Requirements:

• 1+ years in retail apparel, luxury experience a plus

• Proven track record of leadership in sales

• Strong organizational and problem-solving capabilities

• Passion for excellent customer service

• Availability for flexible shifts, including weekends

Drive positive change and cultivate a culture of excellence as a Team Lead at Roots in our inclusive retail environment.