Dealership:
New Roads Mazda, a division of Open Road Auto Group
Compensation: $50,000 - $100,000
We are proud of our forward-thinking culture developed over
40 years of continuous improvement initiatives. Open Road is one of the large stand fastest growing automotive retail groups in the country ( representing 23 brands across 44locations
) with a shared vision tobecome the national automotive leader in customer experience. As one of“Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are excited to continually learn, work hard, and take ownership oftheir role.
Our size doesn't define us, our people do. No one is just anumber here, everyone matters, and our culture is the foundation of our success.
If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to Open Road andgrow with us today!
A Career at Open Road Means You’ll Enjoy:- Opportunity to work with avariety of OEM Brands including Acura,Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, GMC, Honda,Jaguar, Jeep, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Ram,Rolls-Royce, Subaru, Toyota, Volkswagen
- Exclusive perks and benefits, including a Discounted Vehicle Purchasing Program, RRSPmatching, and referral bonuses
- Comprehensive extended health and dental plan (applicable for full-time positions only)
- Strong focus on training, development,and internal promotion opportunities
- Be part of collaborative,friendly, and progressive work culture with an emphasis on transparency,innovation, relationship, and empowerment
- Be part of a culture that celebrates you through employee recognition programs and engagement events
- Providing customers with information regarding vehicles for sale;
- Following the steps to thesales process for all sales buckets (Walk-in, Phone, E-leads);
- Sharing brand and NRAGheritage at every touch point possible (built a lasting first impression);
- Conducting test drives of vehicles for sale;
- Providing off and onsite delivery of the vehicle with expert attention to detail;
- Embracing the showroom toensure a 5-star experience for guests;
- Infusing all targeted accounts and radiating sales from within the client base;
- Overcoming objections of prospective customers;
- Emphasizing product/service features and benefits
- Building and fostering anetwork of referrals to create new opportunities for revenue growth;
- Generating and developing new customer accounts;
- Always maintaining professionalism, tact, diplomacy, and sensitivity and portray positivity;
- Using marketing data and applicable sales management software tools to maximize sales efficiency and effectiveness;
- Building and maintaining ongoing awareness of new products and services, competitor activities, andother research;
- Increasing brand awareness through various initiatives;
- Maintaining and keeping current on Mazda product knowledge, technology and current offerings;
- Actively participating ondealer social channels (Instagram, Facebook, Twitter);
- Maintaining healthy CEPand Google Review ratings;
- Weekly market research in customer experience via offsite review of market leaders (Tiffany’s,Tesla, Starbucks, Apple and such);
- Performing other duties as required
REQUIRED:
- Automotive experience isNOT a requirement
- Mandarin and/or Cantonese speaking is considered an asset
- The ability to work independently and as a part of a team;
- You are self-motivated,confident, and customer-focused with strong organizational skills;
- Exceptional verbal communication and presentation skills;
- Self-motivated, with high energy and an engaging level of enthusiasm;
- Valid Drivers License andgood driving record;
- Must have the ability towork evenings and Saturdays as scheduled
- Possess a valid Ontario…
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