Outreach & Counselling Support Worker

Sandgate Women’s Shelter of York Region Inc. is a feminist organization, dedicated to empowering all persons who identify as women and their children through safe shelter, resources, information and advocacy in order to eliminate violence in their lives. Established in 1992, Sandgate Women’s Shelter of York Region strives to meet the needs of all women and their children in an inclusive and respectful manner.

Fulltime position. Bargaining Unit Position. Must be available to work onsite at Sandgate Women’s Shelter site in Jackson’s Point in York Region and in the surrounding communities. Occasional evening and weekend availability may be required.

$27.23 per hour + benefits

The Outreach & Counselling Support Worker, Community Programs, reports to the Shelter Supervisor and works in co-operation with all staff at Sandgate Women’s Shelter of York Region. Sandgate Women’s Shelter of York Region Inc. works within a harm reduction, feminist and intersectional framework, following the mission, vision and guiding principles of the organization.

Major Responsibilities The Outreach & Counselling Support Worker provides mobile, residential, and non-residential crisis support individually and in group settings to develop and carry out individualized goal plans for all persons who identify as women and their children who are affected by violence. Sandgate Women’s Shelter of York Region Inc. works within a harm reduction, feminist, and intersectional framework, following the mission, vision and guiding principles of the organization.

• Primarily provides mobile, community-based and non-residential crisis support to persons who identify as women affected by violence, primarily intimate partner violence, and their children
• Develop and carry out individualized goal plans with women affected by violence, primarily intimate partner violence, and their children
• Provide safety planning, crisis intervention, trauma counseling, advocacy, referrals, and follow up support
• Provide community education, development and event planning on issues of violence against women and children
• Provide crisis intervention and supportive counseling through the crisis support line and in-person at the shelter(s)
• Conduct safety risk assessments and develop proactive safety planning, on the crisis support line and in person
• Knowledge of and compliance with relevant legislation (i.e., the Child and Family Services Act)
• Provide solution-focused counseling to women in the shelter(s) and on the crisis support line
• Conduct an intake for all women and their children who have accessed services within Community Programs
• Assist women and children by providing support in navigating the social services system and providing relevant referrals
• Provide information on rights, options, and available services
• Plan and facilitate support groups designed to improve emotional wellbeing and healing for women in the community and in shelter programs

• Understand and comply with all organizational policies, procedures and service delivery guides
• Collect and report relevant data and statistical information
• Maintain accurate, timely, and confidential documentation, i.e.: client management/database updates, monthly reports, communication logs, women’s notes, intake and discharge documentation
• Participate in case consultations and warm referrals, as needed

• Organize and participate in six or more public awareness/education events on issues related to violence against women annually
• Facilitate and participate in appropriate community and…