ShelterCare Support Worker - of Friendship

Position: ShelterCare Support Worker - House of Friendship
Make a difference with House of Friendship as a Shelter Care Support Worker in Waterloo, Ontario. Support individuals facing homelessness while implementing a trauma-informed, person-centered approach.

This role is essential as you will work within a multi-disciplinary team, helping men experiencing homelessness secure permanent housing. You'll engage participants, build relationships, and enhance their well-being through support and life skills training. A minimum of three shifts per month is required, including day, evening, and night options.

Key Responsibilities:

• Build supportive relationships to achieve permanent housing goals

• Conduct intake conversations and orient new participants

• Implement program policies for safety and confidentiality

• Develop personalized housing plans for participants

• Respond to medical emergencies as a first responder

Requirements:

• Two years post-secondary education in a related field

• Experience supporting individuals facing homelessness

• Strong communication and crisis management skills

• Comfortable using online platforms for engagement

• Commitment to continuous learning and improvement

Bring your passion for community service and trauma-informed care to House of Friendship.