Operations & Admin Assistant

Position: Operations & Admin Assistant
We have an urgent requirement for Operations & Admin Assistant in Dullingham near Newmarket, Suffolk. Get a lovely opportunity to land a permanent contract and build yourself up with career progression. The ideal candidate would have 1 year of customer service advisor experience and a bit of sales experience would be a plus.

Key Responsibilities

Supporting the Operations & Admin Assistant teams to ensure time-sensitive tasks are completed within agreed deadlines
Liaising with the Customer Service team to ensure all claims and operational administrative processes are accurate and up to date
Assisting with the management and organisation of the Spares Store
Working collaboratively with colleagues across departments to ensure smooth business operations
Contributing to continuous business improvement initiatives
Producing reports and updates as required

Desirable (Not Essential)

Experience with , or willingness to learn, the following systems:

Shopify (e-commerce)
Gorgias (customer service ticketing)
Net Suite or similar ERP/business management systems

Full training will be provided.

What we offer you:

Full-time, office-based role
Monday to Friday, 9:00am - 5:00pm
26 days annual leave
Opportunity to grow and develop within a successful luxury brand

If you are interested in this role please click apply (Swift Recruit)

Job Types: Full-time, Permanent

Benefits:

Company pension
Free parking
On-site parking

Application question(s):

Do you have any sales, customer facing and/or customer service experience. Please elaborate in your own words.
Do you have any experience in the following:

Shopify (e-commerce) and/or Gorgias (customer service ticketing) and/or Netsuite (or similar ERP) (business management)

Experience:

Customer service: 1 year (preferred)

Work Location:

In person