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Operations & Admin Assistant

Job in Newmarket, Suffolk County, CB8, England, UK
Listing for: Swift Recruit
Full Time position
Listed on 2026-02-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Administrative/Clerical
    Business Administration
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below

We have an urgent requirement for Operations & Admin Assistant in Dullingham near Newmarket, Suffolk. Get a lovely opportunity to land a permanent contract and build yourself up with career progression. The ideal candidate would have 1 year of customer service advisor experience and a bit of sales experience would be a plus.

Job Types: Full-time, Permanent

Key Responsibilities
  • Supporting the Operations & Admin Assistant teams to ensure time-sensitive tasks are completed within agreed deadlines
  • Liaising with the Customer Service team to ensure all claims and operational administrative processes are accurate and up to date
  • Assisting with the management and organisation of the Spares Store
  • Working collaboratively with colleagues across departments to ensure smooth business operations
  • Contributing to continuous business improvement initiatives
  • Producing reports and updates as required
Desirable (Not Essential)

Experience with, or willingness to learn, the following systems:

  • Shopify (e-commerce)
  • Gorgias (customer service ticketing)
  • Net Suite or similar ERP/business management systems

Full training will be provided.

What we offer you
  • Full-time, office-based role
  • Monday to Friday, 9:00am - 5:00pm
  • 26 days annual leave
  • Opportunity to grow and develop within a successful luxury brand

If you are interested in this role please click apply (Swift Recruit).

Benefits
  • Company pension
  • Free parking
  • On-site parking
Application question(s)

Do you have any sales, customer facing and/or customer service experience. Please elaborate in your own words.

Do you have any experience in the following:

  • Shopify (e-commerce) and/or Gorgias (customer service ticketing) and/or Netsuite (or similar ERP) (business management)
Experience
  • Customer service: 1 year (preferred)
Work Location

In person

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