Crowd Safety Door Supervisor

Crowd Safety Door Supervisor – Newmarket Description

As a Door Supervisor, you will help deliver a fantastic experience for fun and vibrant crowds at our venues.

Whether it’s premier league football, concerts and festivals, or world-famous horse racing, you’ll be part of the excitement. We pride ourselves on creating an atmosphere in a safe and secure environment.

This is a part time role – working season by season in a racecourse where events may take place in the evenings and weekends outside of normal working hours. You may be required to travel to attend different venues depending on where the event is taking place if you choose to work at a different location.

As a DS licensed officer, you will be delivering customer service with a smile, be a friendly face at world‑class events, providing a high visibility security presence to safeguard event teams, roaring crowds and some of the world’s biggest stars.

You will enjoy the buzz of providing security at incredible venues. Sharing our passion for keeping people safe, your role will involve plenty of variety. You’ll carry out security searches, bar security and respond quickly and robustly to any crowd disruptions or disturbances. You’ll keep secured zones free of prohibited items and follow protocols when dealing with incidents. Friendly, professional and approachable, you’ll use your experience to ensure the events run smoothly.

• Carrying out pre and post event safety checks ensuring compliance with safe working procedures
• Greeting, assisting and directing people attending the event
• Ensuring that no prohibited or restricted items are taken into the secured zones within the venues
• Monitoring crowd movements and behaviour to identify potential issues or incidents and to take action as necessary
• Reporting any incidents or concerns and dealing with emergency situations
• Checking tickets
• Access control
• Asset protection
• Carrying out security searches on entry points
• Responding to any incidents that may take place

• Aged 18 years or above
• Hold a valid Door Supervisor licence
• Experience of working within a similar role (advantage)
• Experience in delivering a personal and professional customer experience (advantage)
• Flexibility (must be willing to work weekends and evenings)
• Professional demeanour with sound judgement and integrity
• Confidence in interacting with high level visitors and management
• Checkable personal history including periods of education, employment, travel and unemployment
• Understanding of the events industry
• Working towards or having a Level 2 Spectator Safety qualification (or enrollment available)
• Completion of ACT certificates (links can be sent to complete)
• Completion of First Aid Certificate

Minimum 6 hours – 12 hours max per shift

Ability to commute to Newmarket (primary site April – November)

Opportunity to work at other events

Pay rate:
Up to £16.57 per hour

• Weekly pay
• Access online training portal
• Competitive pay
• Holiday pay
• Pension
• PAYE rates
• Sick pay
• Cycle to Work scheme
• Private Employee Assistance Programme
• Ongoing and Funded Training Packages
• 24‑hour Staff & Family Counselling Service

We also have Employee Schemes and Recognitions such as Employee of the Month Awards, Long Services Recognition, Birthday Celebrations, Appreciation Awards, External Award Nominations and Key Staff Highlights.

As a proud signatory of the Armed Forces Covenant: “We are proud to pledge our support to our Armed Forces community and are delighted that our work within the security services sector has been recognised with this Gold Award.”

SGC Security Services is an equal opportunities employer.