Traffic Planner

Transport Planner
As the flagship UK site for DS Smith Packaging, we operate our own fleet of HGV drivers, delivering high-quality cardboard packaging to customers across the Midlands and East of England. Our Transport team is key to our success, and we pride ourselves on inspiring leadership, modern vehicles, and a supportive work environment.

Our DS Smith site in Fordham is now recruiting for a Transport Planner to join us in delivering upon our service strategy to achieve service excellence, following a successful internal promotion. The focus is to deliver world-class service in a fast paced environment to delight our customers, grow our business and contribute towards achieving and exceeding Fordham's goals and targets.

Key Responsibilities

• Plan customer deliveries and back hauls to ensure delivery window targets and safety standards are met in accordance with legislation and company policies and procedures.
• Carry out all transport office related activity.
• Liaise with stakeholders and customers to communicate routes, delays and possible issues with deliveries and collections, working in partnership with sub-contractors to source replacement drivers.
• Develop back haul lanes with customers to maintain fleet utilisation.
• Ensure compliance with WTD regulations and legislation reducing tachograph infringements to below the company target.
• Handle and resolve custome...