Field Service Technician​/Mechanic

Field Service Technician/Mechanic

Join to apply for the Field Service Technician/Mechanic role at Carolina Handling.

Carolina Handling, a privately held company established in 1966, is the exclusive Raymond Solutions and Support Center in the Southeast (NC, SC, GA, AL, upper panhandle of FL). We are a single‑source provider of intralogistics expertise offering proven capabilities in:

• New & Used Lift Trucks
• Fleet Optimization
• Fleet Service
• Warehouse Automation and Training

• Paid vacation & sick time
• Defined career progression
• Boot allowance
• High‑quality uniforms
• Medical/dental/vision insurance
• 401(k) with match
• Stocked van
• 2× a year profit share
• Yearly bonuses
• Annual merit increases
• Weekly pay
• Tuition reimbursement
• Paternity & maternity leave

• To troubleshoot electro‑mechanical problems, installations, and perform unscheduled repairs and scheduled maintenance on equipment based on customer demand and need. To provide complete customer satisfaction in a polite and professional manner while working in a team environment.
• Effectively analyze problem situations pertaining to breakdowns of customer equipment and recommend action necessary to correct the situation to customer.
• Exhibit a professional demeanor, promote goodwill between the company and customers by providing a superior level of customer service.
• Perform necessary repairs to correct analyzed situations in a professional and productive manner.
• Perform scheduled maintenance on equipment for contracted customers according to Carolina Handling Scheduled Maintenance policies and procedures and proactively address needed repairs with customer.
• Maintain parts and supplies inventory in service van and maintain van service.
• Responsible for following customer's safety and housekeeping guidelines when performing repairs at customer site.
• Perform other duties as assigned.

• Valid driver license.
• Preferred one to three years mechanical, electrical, and hydraulic experience in a similar environment or equivalent in college or vocational education.
• Ability to communicate effectively with customers, management, and co‑workers.
• Ability to maintain a good understanding of industry innovations and product availability in order to make recommendations based on customer need.
• Ability to safely operate drills, grinders, presses, forklift, hoists, overhead cranes and personal hand tools.
• Ability to draw upon available support resources from within the company and recognize when it is appropriate to do so.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Seniority level:
Entry level |

Employment type:

Full‑time | Job function:
Engineering and Information Technology | Industries:
Transportation, Logistics, Supply Chain and Storage