ROSS-FSS Service Coordinator – Newnan, GA

Under the supervision of the Director of Resident Service, the incumbent is responsible for providing comprehensive services to all Public Housing Residents of each Authority;
Hunt Homes (138), John Jordan Homes (123), Eleanor Good Homes (38), and Sallie Jones (135). The minimum case load is 50 clients making sure we service residents from each of the stated authorities. Providing case management services to the Public Housing residents only through our ROSS Family Self-Sufficiency (FSS) Program. As Case Manager of the FSS ROSS program the incumbent employee is responsible, and accountable for carrying out all assigned duties as required by HUD and the HAN for this grant.

The incumbent has the responsible for providing services to respond to the overall needs of the residents. The incumbent will be responsible for administering the Community Service activities for all of the residents including youth. The incumbent is responsible for assisting Director of Resident Service identifying potential grant sources, community partners for leveraging the grant funds for each year for all activities with our residents.

The incumbent is responsible for resident job training referral and placement activities for each Authority. Considerable knowledge of HUD regulations is necessary for the employee in this position and or learning the HUD regulations within a timely manner in order to execute the job of FSS ROSS Case Manager.

The statements contained here reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individual may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance the workload.

• Responsible for planning, developing and delivering a broad range of case management and referral service for Public Housing Residents by having a minimum of 50 caseloads for the next three years of the HUD grant ROSS-FSS program.
• Coordinates monitors and make reports as required on the FSS ROSS Program to the Director of Resident Service.
• Works with the DFCS, and other local social service agencies in coordinating the program, reviewing status of cases, and resolving problems. Transition residents to self-sufficiency by developing and supporting site-based community activities for the development (s).
• Develops subject matter expertise in the area of basic needs for families and take the lead in coordinating those services and partnerships across properties.
• Serves as the point person for sharing information on basic needs related programming with residents and other community development staff.
• Performs a variety of tasks involving planning, implementing and monitoring supportive service activities, including documenting and reporting program results.
• Monitors and supports partnerships with outside agencies and leverages available resources to support resident’s self-sufficiency efforts in the FSS ROSS program.
• Responsible for tracking and assessing the FSS ROSS self-sufficiency needs of residents in all of our communities, determining service gaps and identifying appropriate resources and services to fill those gaps.
• Work closely with FSS Coordinators with planning and implementing our Program Coordinating Committee Meetings (PCC).
• Conducts resident surveys as necessary, to receive input from residents on needed service and reviewing needs with Director of Resident Service.
• Completes individual Training & Service Plans (ITSP) with residents active in the FSS ROSS program.
• Responsible for maintaining a FSS ROSS caseload of a minimum of 50 households and achieving identified grant output and outcome benchmarks and departmental goals and metrics as discussed annually per HUD and HAN rules and regulations.
• Provides assistance at agency-wide, resident-focused events.
• Performs targeted outreach and home visits to increase resident participation in and…