Deputy Chief of Staff

Pardon is seeking a Deputy Chief of Staff to serve as a critical link between executive-level direction with team-wide execution of major projects and initiatives. This is a central role working at the intersection of multiple entities and teams: the Pardon family office, our design & creative studios, and venture-building engines.

The Deputy Chief of Staff will serve as a go-to resource—managing calendars, communication, logistics & operations, and key project workflows across a range of ventures and initiatives spanning arts, entrepreneurship, community, travel, and events.

The ideal candidate has experience working directly with executives to fully own and manage key projects—with a track-record of exceptional organizational acumen, sound judgment, complete ownership, and a commitment to ultra-high standards.

This role calls for a high degree of discretion, a polished communication style, and the ability to anticipate and meet the needs of a visionary and fast-moving leadership team across a vast portfolio of ventures.

Pardon is a modern family office and venture studio. We invest in visionary ventures — and the people behind them — across the arts, well‑being, and lifestyle.

• Manage calendars for the Founder and key executives, maintaining organization, clarity, and intentional scheduling across all time zones and functions.

• Implement and maintain a formalized system for naming, categorizing, and prioritizing calendar entries.
• Conduct quarterly planning sessions to align executive calendars with seasonal priorities, project timelines, and travel.
• Support external communications and social media presence through the drafting of press releases, social content, and strategic copywriting.
• Partner with creative teams to execute communication plans aligned with brand and venture objectives.

• Serve as the central people operations liaison, supporting onboarding, team member questions, and remote team connection.
• Maintain a warm, responsive presence across all levels of the organization to ensure a grounded and cohesive culture.
• Oversee NDA processes, contractor engagement, and communication alignment in coordination with legal and finance teams.

• Own the preparation of project briefs to ensure clarity, alignment, and strategic intent from the start.
• Lead briefing sessions for executive review and coordinate with cross-functional teams to fill knowledge and planning gaps.
• Conduct ongoing check-ins with project teams, track progress, and share daily morning updates with executives highlighting milestones, blockers, and key decisions.
• Act as the primary point of coordination for Ventures and Arts & Lifestyle projects, while collaborating across all platforms and teams to uphold alignment.

• Own and manage the company’s CRM system as the single source of truth for all key relationships across the Family Office, Atelier, and Ventures—including VIPs, advisors, and clients.
• Facilitate high-touch communication through handwritten notes, thoughtful gifting, milestone recognition, and confidential correspondence.
• Support the executive team in preparing introductions, coordinating NDAs, and maintaining relationship continuity across ventures.

• Design detailed itineraries for all executive and company travel, handling transportation, lodging, and hospitality in coordination with partner teams.
• Manage logistics for events, exhibitions, and in-person activations across the Cannery Village campus and Atelier initiatives.
• Ensure a seamless, high-touch hospitality experience for VIPs and guests at every point of contact.

• 5-8 years…