College Admissions Officer

Now Hiring:
Admissions Coordinator Newport Beach, CA- $70,000-$100,000/year (Based on Experience)

• Schedule:
  
  Tues-Sat, 2:00 PM
• 10:00 PM
• Experience with Zoho CRM Preferred Position Summary Renaissance Recovery is hiring an Admissions Coordinator to support new clients and their families during the intake process. As the first point of contact, you'll assist with screenings, insurance verification, documentation, and ensure a smooth transition into care.
  
  Key Responsibilities Respond to intake and inquiry calls
  
  Complete admission screenings and gather client information
  
  Enter data accurately into EMR (Kipu) and Zoho CRMVerify insurance benefits and coordinate pre-authorizations
  
  Prepare and manage all admission-related documentation
  
  Communicate any client concerns to the clinical team Support client retention and satisfaction during onboarding
  
  Qualifications
  
  High school diploma or GED Minimum 1 years' experience in drug/alcohol or behavioral health admissions
  
  Comfortable with EMR systems;
  Kipu experience a plus
  
  Experience with Zoho CRM (preferred) or similar systems
  
  Strong communication and organizational skills
  
  Ability to work independently, prioritize tasks, and problem-solve
  
  Core Competencies Responsiveness:
  Answers intake calls promptly and professionally
  
  Attention to Detail:
  Completes all documentation and data entry with accuracy
  
  Tech Proficiency:
  Efficient with EMR systems and CRM tools like Zoho Client Focused:
  Understands and supports client needs during a sensitive time
  
  Team
  
  Collaboration:
  
  Works well with clinical and administrative staff