Director, Sales Operations & Analytics

Position: Director, Sales Operations & Analytics — Hugel Aesthetics
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About Hugel America

Hugel America is the U.S. affiliate of Hugel, Inc., a global leader in medical aesthetics headquartered in South Korea. As part of Hugel’s global expansion strategy, Hugel America oversees regional subsidiaries, including Hugel Canada and Hugel Australia, expanding Hugel’s presence and compliance footprint across North America and Oceania. Hugel America is focused on introducing and growing its innovative portfolio of botulinum toxin, dermal fillers, and other aesthetic portfolio in key global markets.

Opportunity

Director of Sales Operations and Analytics provides strategic leadership over all field facing commercial operational functions, including sales planning, targeting, data analytics, incentive compensation, field reporting and performance management. This role partners closely with sales, marketing, finance, and compliance to ensure the commercial organization is equipped with resources needed to meet or achieve expectations. This director is both strategic partner and hands on operator who can build the Hugel US sales infrastructure, while working with vendor partners.

Key Responsibilities

• Sales strategy, planning and forecasting
- Lead development of annual and quarterly sales plans, in partnership with finance, marketing and compliance
- Drive territory alignment and sizing to maximize business opportunities

• Incentive Compensation
- Design, implement and manage comp plans including IC and contests
- Lead cross functional IC governance

• Commercial Operations
- Build and oversee sales system infrastructure (CRM processes, data quality, reporting cadence)
- Support field on-boarding and adoption of tools
- Identify continuous improvement opportunities as the team scales over time

• Data and Metrics
- Determine KPIs for field force, and tools to track
- Ensure team has customer level sales to measure adoption and loyalty

Qualifications

• Bachelors degree in related field

• 10 years in sales ops or related role

• Experience in pharmaceutical or biotech is preferred

• Strong experience with CRM systems (e.g. Veeva, Salesforce) and data/ business intelligence tools (e.g. Tableau, Power BI)

• Excellent communication skills and collaboration across functions

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