Walmart Operations & Supply Chain Manager

Shelf Made is a fast-growing retail sales and marketing agency/ brokerage that gets the best emerging CPG brands onto the shelves that matter:
Walmart, Target and Costco. We move fast. We regularly launch brands into big-box and club retail in 4-6 months, a process that usually takes 12 or more.

We’re looking for a true Swiss Army knife to own our Walmart business from end to end. You’ll keep the Walmart machine running from vendor setup to on-shelf and online, and you’ll work directly with buyers and brands to keep every deal moving. You know Walmart from an operations perspective inside and out, and you’ve done it hands-on, not just seen it.

• Own vendor setup and new item setup from start to finish
• Manage Walmart systems, including Supplier One, Item 360, Retail Link and EDI
• Run both 1P and 3P (Marketplace) programs
• Support Walmart Connect and retail media strategy
• Manage supply chain execution: OTIF, DC transit, forecasting and replenishment
• Build buyer relationships, follow up after meetings, and help create new Walmart opportunities
• Be the main point of contact for brands on Walmart timelines, requirements and next steps
• Build and improve SOPs as we scale

• 3+ years of hands-on Walmart experience at a supplier, brokerage or Walmart itself [adjust the years]
• Deep working knowledge of Retail Link, Item 360, Supplier One and EDI
• Experience with Walmart supply chain metrics and compliance (OTIF, DCs, replenishment)
• Comfort working directly with buyers and following up to drive results
• The ability to move fast under tight, shifting deadlines and stay calm doing it
• Strong organization and communication, plus a habit of building systems that last

• Experience at a brokerage or with emerging brands
• Based in Northwest Arkansas (Bentonville area)

• Location:Remote / Hybrid / Ideally Bentonville, AR but not necessary
• Type:Full-time

If you’re the person everyone calls when Walmart gets complicated, we’d love to hear from you.