Valet Attendant

Overview

Valet Attendants will provide valet services to safely and efficiently move guest vehicles to a designation location in compliance with company policies and procedures. Provide excellent customer service and assistance to guests utilizing Valet Services as well as assisting to and from vehicle, locating wheelchairs, providing directions, and offering shuttle services around campus. Caring for customers all in a friendly, efficient, courteous, and professional manner.

• Maintain positive public relations with valet customers and general public. Escorts employees, visitors, and patients as requested. Assist with transportation of guest/patients as requested. Assist patients/guest in and out of vehicles as necessary. Direct and assist patients, visitors, employees, contractors, and other members of the public to the appropriate parking areas. Direct persons to the appropriate entrance of the facility.
• Demonstrate the ability to work with new employee/co‑workers to enhance retention and help reduce turnover of staff. Communicate reliably and accurately with all members of the team. Work effectively to maintain an environment of excellence. Behave in a manner consistent with RHS philosophy and “Respect” House Rules and “Commitment to my Co‑worker”.
• Monitor/support personal and departmental productivity to meet needs of department, i.e., flexing hours, shift changes, time off.
• Provide appropriate and detailed information in rCare reports about incidents or concerns with Valet service, damage to vehicles or dissatisfied customers.
• Consistently demonstrate the skills needed to manage time to complete mandatory assignments, suggest ways and opportunities to manage/improve the Valet service, reduce Valet wait times and car retrieval.

• High School Diploma or GED (Preferred)

• 1 year Customer Service (Preferred)

• Drive personal vehicle for RHS business 25% or more of the time to perform essential functions of the job
• Valid Driver’s License Required

Location:

Newport News, Virginia

To learn more about being a team member with Riverside Health System visit us at