Student Success Coordinator

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Position Number: FA336. FLSA:
Exempt. Appointment Type:
Full Time. Sensitive Position:
No. Campus Security Authority:
Yes. Designated Personnel:
Yes. Statement Of Economic Interest:
No. Restricted Position:
No. Chief Objective Of Position:
The Student Success Coordinator will support the University’s student success initiatives by providing a variety of services and programs targeted at creating and maintaining a supportive learning environment for undergraduate students so as to improve retention, completion and post‑graduation outcomes.

• Assist with creation, implementation and maintenance of a variety of student success orientation programs and support services for all undergraduate students.
• Assist with the instructional component of college transition courses, COLL 140:
  The Transitional Learner and COLL 150:
  The Intentional Learner, on an as‑needed basis and within the parameters determined by the Senior Director, the Assistant Vice President or the Vice President. Candidates must have earned a Master’s Degree in a related field to be eligible to teach.
• Research, develop, assess and implement best practices in student success support services and programs for undergraduate college students.
• Assist with a variety of functions and activities associated with our various orientation programs for new college freshmen and new college transfer students focused on supporting undergraduate students as they transition to the university environment and to better prepare them for the academic expectations of university life.
• Provide support and programming for the Community Captains Program (a pre‑admission and transition to college success program) and Captains’ Connection Program (a transfer admission and transition to university success program) on an as‑needed basis.
• Maintain a caseload of undergraduate students, conducting individual meetings and creation of personal action plans for student success at the University.
• Monitor the progress of students who are identified as “at‑risk” for not persisting or in academic jeopardy and develop and implement an intervention plan based on the individual needs of each undergraduate student.
• Maintain “drop in” hours for students in need of immediate assistance with a student success related issue.
• Develop, implement and conduct various workshops, programs and intervention strategies to better support undergraduate student success to degree completion.
• Participate in the Division’s “recruit back” program to identify and communicate with students who have stopped out and encourage re‑enrollment; identify and apply intervention strategies to support those students to degree completion.
• Develop, implement and assess programs for special undergraduate populations such as 1st generation college students, 2nd year undergraduate students and students who are members of underrepresented groups to retain and support to degree completion.
• Maintain detailed records of meetings with students, attendance at workshops and events and other outreach activities and programs.
• Stay current on student success literature, trends and best practices, and participate in webinars, workshops, conferences and other professional development opportunities to support the University’s student success efforts.
• Assist the Director with the administration of the College Student Inventory (CSI), the Mid‑Year Student Assessment (MYSA) and the Second‑Year Assessment (SYSA) as needed.
• Assist the Director with marketing for the Center for Academic Success, the Tutoring Center and the Division’s peer mentoring program.
• Assist the Director and colleagues with daily postings to the Center’s social media sites in compliance with university guidelines and policies.
• Serve as one of the Center’s representatives at admission related events such as open houses and admitted freshman days, new undergraduate student orientation events such as Setting Sail, Welcome Week and Changing Tides, university‑wide events such as commencement, Latin Honors celebrations and new student honors convocation; representation at…