House Manager; Filling One Position

Position: House Manager (Filling More Than One Position)

Working Title

House Manager (Filling More Than One Position)

Role Title

Administrative Office Specialist III

Position Number

H-286

FLSA

Non Exempt

Appointment Type

Part Time

Type of Posting

General Public

Is Sensitive Position?

No

Designated Personnel

Yes

Responsible Employee

This position is designated as a “responsible employee” who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty.

If Designated Personnel, please paste statement

This position is a “designated position” meaning this position could potentially be required to work (depending on the event) during an emergency closing.

Statement of Economic Interest

No

Is this a restricted position subject to availability of funding?

No

Departmental Objective

To enhance and enrich the cultural development and awareness of the University and greater region by offering superior performing arts experiences delivered with the highest level of service.

Purpose of the Position

This position will support the Ferguson Center by being responsible for the smooth operations of the lobby and audience seating area during events held at the facility. House Managers are to provide and enforce excellent customer service by creating a welcoming environment, overseeing all patron and staff safety and well-being from arrival through departure post-event. Additionally, this position will assist the Patron Services Manager in the supervision of student and volunteer staff and also support to the Ticket Office as needed.

Knowledge,

Skills, and Abilities Related to Position

• Excellent oral, written and organizational skills
• Excellent cash handling skills
• Excellent computer skills
• Good interpersonal skills; ability to manage and work effectively with people
• Ability to coordinate multiple tasks simultaneously, solve problems and make decisions
• Ability to operate calmly under pressure and be adaptable to any situation
• Ability to work potentially long, irregular hours including weekends for an extended period as dictated by events schedule

Education

• High school graduate or equivalent education/experience that equates to a high school diploma

Experience

• Experience in a customer service environment
• Experience with word processing and spreadsheet software

Additional Considerations Education

• College coursework in the fine and performing arts

Experience

• Experience in event management, front of house and/or ticket office operations
• Experience working at a performing arts center
• Experience working in hospitality
• Experience supervising others

Role Code

19013

Salary Information

Starting at $15.71/hour, Commensurate with Education and Experience.

Conditions of Employment

• This is an HOURLY position and does NOT entitle the incumbent to Commonwealth of Virginia benefits and is limited to 1500 hours in a 365-day period
• Selected candidate will be required to attend a 2-Day New Employee Orientation Program
• Ability to work potentially long, irregular hours including weekends for an extended period as dictated by events schedule

Is this position telework eligible?

No

Light Lifting (less than 20 lbs.)

Essential

Moderate Lifting (20-50 lbs.)

Essential

Heavy Lifting (more than 50 lbs.)

Marginal

Pushing/Pulling

Essential

Standing

Essential

Sitting

Marginal

Bending

Essential

Walking

Essential

Climbing

Marginal

Reaching

Essential

Repetitive Motion

Essential

List other physical requirements

This position requires a person to be on their feet for long periods of time during events. This includes standing, excessive walking, navigating stairs and inclines. You will be required to assist with lobby set-up and breakdown which includes moving boxes, folding tables, chairs, signage and stanchions. Weight range of these items are within 20-50 lbs.

Fast Pace

Essential

Average Pace

Essential

Multiple Priorities

Essential

Intense Customer Interaction

Essential

Multiple Stimuli

Essential

Frequent Changes

Essential

Memory

Essential

Reasoning

Essential

Hearing

Essential

Reading

Essential

Analyzing

Essential

Logic

Essential

Verbal Communication

Essential

Written Communication

Essential

Posting Date

12/17/2025

Closing Date

01/22/2026

Open Until Filled

No

Special…